Customer service is becoming a critical driver of how a company is perceived, what drives consumer loyalty and determining where they open their wallets. Companies […]
Netflix competes on customer happiness. In the uber competitive and dynamic video streaming landscape, this is one of the ways they’ve remained on top. That’s […]
Mobile has democratized gaming and created an enormous opportunity in the industry. Gamers used to be the players who would spend hours playing high-tech games […]
Every company wants to grow. The easiest way to do that is to keep your existing customers. To retain customers, you need to make them […]